Are you a salon owner? Do you have a receptionist who welcomes clients, walk-in appointments, and answers phone calls? Maybe you don’t currently have anybody to do these menial tasks. Maybe you take care of the billing, payment collection and take care of questions about salon products.
The best salon scheduling software can take care of the menial tasks you don’t have time for. Often, you are too busy to take phone calls in between the cuts, colors, and waxing. While running around the shop all day, you end up missing a couple of calls. Every time this happens you are losing money!
Scheduling Software ROI
How much are you losing every time you fail to pick up your phone? Let’s do the math. Granting that a customer pays on an average 100 bucks per visit and you miss one appointment call per day. In a month you will potentially miss out on 3,000 dollars profit. That’s more money than a small business owner can afford to lose.
You must search for a comprehensive, all-in-one system. It should be able to handle everything you need for scheduling appointments and managing your online calendar.
Some of the Features You Should Look For:
Cloud-based software can be accessed from your computer or your mobile device. With this type of software, you won’t need a receptionist in your salon dedicated to scheduling appointments. No matter where you are, you can view and alter your schedule.
Online client scheduling is valuable since a customer can book an appointment from their computer or mobile device. Nowadays people are on their phones or computers most of the time. If a client can schedule an appointment online, they don’t have to call to do it.
Your customer will also be able to make an appointment outside of your regular business hours. Offering this perk to your clients will give them the ability and flexibility to schedule an appointment on their time. You don’t need to talk to them about the scheduling process. This feature makes this the best type of system for you the business owner, and the customer.
Another incredible benefit of this software is that you can manage the schedule of your stylist or employees. You can see their schedule for the day and the week. Your employees can also see their schedule from their mobile device. Not only will you and your customers be happier, but your staff will also be a lot more satisfied.
Point of Sale
There should be options for credit card integration with your software. When a client is ready to check out and pay for services and items bought from your salon, you can take their payment right from the software.
You will know when you run out of a color or any supply or when somebody purchases a retail product. When you are low on a product, you can just send an order to the supplier, and upon receipt, it automatically updates on the system.
Text and Email Confirmation
The software can send email reminders and text messages to your clients. Notifications help to minimize no shows and save money.
Social Media Integration
It is important to have social media integration from different platforms like facebook, twitter, etc.
You will be able to generate reports including financials from the system. You don’t need to compute sales, etc. manually.
It is evident all the reasons of why you should get scheduling software for your salon. Make your customers happy, make your staff more enthused, and take away stress in your life by purchasing the best salon scheduling software today.